MTN CARRIES OUT DAMAGE CONTROL.

Telcos in Naija, churn out all the money but fail to make their customers happy.. lets hope this is a new dawn and they follow the steps of the distribution companies in recent times lol. Yesterday, Mr Wale Goodluck MTN's Corporate Services Executive signed a statement apologizing to customers for experiencing difficulty with the ongoing SIM registration/re-validation exercise. Affected customers can re-validate their registration details at all MTN sales outlets including the nearest agent and dealer shops. We appeal for calm as customers visit our various outlets. We are committed to ensuring that all affected subscribers complete the process as directed by the Nigeria Communications Commission (NCC). It is for this reason that we have increased the number of staff handling SIM registration/validation across all our channels. We have also mandated all our registration outlets to remain open till 8pm every day until further notice.” According to Goodluck, the decision to deactivate all lines with invalid or incomplete subscriber registration details was in compliance with the NCC directive. “It is to enable us provide maximum support to government in achieving the national interest objectives of the exercise,” he said.